Do you accept insurance?
Yes, we accept most major insurance providers including Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, and Medicare. We also offer flexible payment plans for uninsured patients. Please contact our billing department to verify your specific coverage.
How do I schedule an appointment?
You can schedule an appointment by calling us at (928) 342-5699, filling out our online booking form, or visiting our contact page. We offer same-day appointments for urgent care needs and flexible scheduling including evening and weekend hours.
What are your office hours?
Our regular office hours are Monday through Friday, 8:00 AM to 7:00 PM, and Saturday 9:00 AM to 3:00 PM. We also provide 24/7 emergency services and telemedicine consultations for your convenience.
Do you offer telemedicine services?
Absolutely! We offer comprehensive telemedicine services for follow-up visits, prescription refills, minor ailments, and chronic disease management. Our secure video platform allows you to consult with our physicians from the comfort of your home.
What should I bring to my first visit?
Please bring a valid photo ID, your insurance card, a list of current medications, any relevant medical records from previous providers, and a list of questions or concerns you'd like to discuss. Arrive 15 minutes early to complete any necessary paperwork.
Do you provide wellness programs?
Yes, we offer comprehensive wellness programs including nutrition counseling, fitness guidance, stress management workshops, smoking cessation programs, and chronic disease management classes. These programs are designed to help you achieve and maintain optimal health.
How do I get my test results?
Test results are typically available within 24-48 hours through our secure patient portal. You'll receive a notification when results are ready. Your physician will also contact you to discuss the results and any necessary follow-up care or treatment plans.
What if I need emergency care?
For life-threatening emergencies, call 911 immediately. For urgent but non-life-threatening issues, we offer same-day appointments and our urgent care center is open extended hours. Our on-call physicians are available 24/7 for patient concerns.